目前分類:Communication (24)

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The Recipe for Great Communication : Link
5 Ingrediants  

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Course Link
Training Page :

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Finding the Right Words in a Crisis
  - Replace long words with short ones

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Link : https://www.linkedin.com/learning/communicating-to-drive-people-to-take-action

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Frame the issue
  - Tell your employee that you care about them

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Influence is the most common reason we communicate at work.
Always start your communication your plan by determining your purpose.

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Understand your audience's needs and concerns
  - Get to know you audience : why they are listening to you

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Transparency is the bridge to earning trust back.

Transperancey

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- Three Tips :
  - Make no more that three points!

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Put your feet in their shoes.

- Know You Audience

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Communication works for those who work at it. It's up to you to own success or not.

- Forms of Communication Today : consider which is best for your situation

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- Why do you have a hard time listening
  - We're distracted.

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- People's natural and unstudied gestures are often indicators of what they will think and say next.

- "Rehearsing" Authenticity

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Start a story by describing a problem, using sensory details.

Introduce a complication to heighten listener involvement

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Make it SMART

S - Specific

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Develop and delivers written and verbal information that is well organized and clear:
  - Review active listening techniques. Becoming a better listener improves your ability to influence, persuade, and negotiate.

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The Written Word

The ability to write well is a highly valued skill. Surprisingly few people can do it any better than adequately. While the written word is only one aspect of communication, it's the one that leaves a permanent record. At the managerial level , you will be responsible for the content, format, and readability of any written material that is a product of your people. Content is, or should be, critical; but sometimes grammar, spelling, format, and readability are seen to be almost as, and sometimes more, important.

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Greet members as they join

Make it safe:

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25 THINGS ALL GREAT COMMUNICATORS DO


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Why strenghthen your skills?

Because computers nowadays are still horrible writers, if you can work on your ability to write clearly and persuasively for people, you'll be a very valued employee tomorrow, and also for a long time to come :

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