檳榔嶼

Frame the issue
  - Tell your employee that you care about them
  - Don't let your employee scaring to speak out
  - Create a culture encouraging people to say
  - Compassion is the ability to have sympathy.

Why this matters?
  - People want to be cared, to be valued
  - People want to learn, to grow, to become better
  - Manager needs to also have LQ(Love)

What's at stake?
  - Directness is the necessary key factor of puzzles

Evaluating your style
  - Being so compassionate, so direct, that people can hear you

How to communicate
  - Do you know what kind of leader you are? Compassionate?
  - You need to be willing to grow, to learn.
  - Most people would like to be approval
  - I know it is a challenge, but I care about you, I want you to succeed.

Mindful Communication
  - Have a craft environment, that person is going to feel safe.
  - 2-way conversation
  - No one wants to be wrong
  - Give attention to the environment

The burden of indirectness
  - Create an environment to be direct

The importance of trust in a relationship
  - Make people feel if they speak out, they will be safe
  - Build the environment, as a company they are important
  - Message should be consistent
  - People would like to know how much you really care about them

What is feedback and why is it important?
  - Negative feedback makes people think they are wrong
  - Building trust is the baseline
  - Feedback allows people to do better, it's not about who you are, is about what you're doing
  - Create an environment people feel they are valued
  - Feedback is the most important thing to get success

Key takeaways
  - Can I lead compassionately direct?
  - How can I build trust? How do I create the space the people feel free?

Compassionate Directness (linkedin.com)