1. Engagin opening
- Ex : tell a story about a client or customer of the organization ...
2. First impressions
- your audience needs to know that your are a subject matter expert in this topic
- have one to three seconds of eye contact with learners
3. Build the sequence
- Depending on your audience's needs, prepare the sequence of your presentation.
- "start to finish", "simple to complex", "foundation first, then building blocks."
4. Tailor the content
- let the learners guide you
- Provide a "nice to know" section
5. Talk less, teach more
- Build in discussion time, reflection time, and practice time
6. Build the learning scaffolding
- Plan to use appropriate stories, analogies, glossaries and definitions of terms, examples, and testimonials.
7. Anticipate and handle questions
8. Reinforce the message
- Plan the use of visual aids to help the learners remember and apply the learning.
9. Provide feedback
- Start out with short activities, and give verbal feedback that is strutured and short.
10. Close with action
Checklist :
1. What are your reasons for presenting?
- Is the training linked to a business result?
- Has the current and desired performance been measured and the gap documented?
- Is the training mandatory?
- Is the business unit manager engaged in the outcome of the training?
- What other influences impact the performance?
2. Who is your audience?
- Is the audience newer or new performers?
- Is the audience a group that needs to improve their performance?
- Is the audience from line, middle level, or top level?
- Is the audience resistant to or supportive of the trainng topic?
- What is the benefit to the audience to improve their performance?
3. What are the desired outcomes of the presentation? What do you want them to do differently?
- What are the manager's expectations for the learner to transfer the learning back to the job?
- What are the learner's expectations?
- How can you link the learning to their real world?
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